Frequently Asked Questions
Find answers to the most common questions about our store, spare parts, and repair services. Whether you’re looking for information on portable fridge repairs, spare parts, collection procedures, PUDO locker deliveries, warranties, or payment methods, our FAQ provides clear and helpful guidance.
Camp Fridge Store
We offer the following shipping options:
1. PUDO Locker-to-Locker / Locker-to-Kiosk
Convenient and flexible — collect your parcel at a nearby PUDO locker or The Courier Guy kiosk at your own time. View all locker/kiosk locations here.
2. Door-to-Door Delivery (via The Courier Guy)
Prefer home delivery? Have your items shipped directly to your doorstep.
3. Collection at Our Offices (Lynnwood Glen, Pretoria)
If you’re nearby, you’re welcome to collect your order in person.
Please note: all appliance orders must be collected from our offices.
A: Delivery typically takes 1–4 working days for items that are in stock, depending on your location.
A: Camp Fridge Repair is in the process of becoming VAT registered. We will update our pricing and invoice details once registration is complete.
A: We accept EFT payments for all orders. For pick-up orders - you may also pay by credit card or cash at our premises.
A: We stock a wide range of products including National Luna, Waeco/Dometic, Snomaster, Engel, and CampMaster. Spare parts, plugs, sensors, and accessories are also available.
A: All parts are covered by a 6-month Camp Fridge Repair warranty. Defective parts will be replaced or refunded after inspection.
Camp Fridge Service and Repair
A: We service most major brands, including National Luna, Waeco/Dometic, Snomaster, Engel, CampMaster, and more. Contact us with your model number if unsure.
A: We service most major brands, including Snomaster and Scotsman. Contact us with your model number if unsure.
You can drop off your fridge or ice machine for service or repair at our workshop in Lynnwood Glen during business hours. We do not offer a call-out service or collection.
A: Most repairs are completed within 5–10 working days, depending on parts availability and how busy we are. We will notify you once your fridge is ready for collection.
A: Yes, all refurbished appliances are fully functional and include a 6-month Camp Fridge Repair service warranty.
A: Absolutely. We sell a range of spare parts including NTC sensors, fridge lights, connectors, and more. Browse our online store.
A: Common issues include improper cooling, tripping power, or error codes. If you notice any of these, book a diagnostic so we can identify the problem.
A: Yes, we can repair, service, and refurbish many older models. We also sell new and refurbished units that are available for on-site collection and is supplied with a 6-month service warranty.,
A: No, we do not repair ammonia-based or 3-way absorption camp fridges. Our workshop specializes in compressor-based 12V/24V and AC/DC fridges and freezers.
A: We provide warranty repair services for camp fridges from SnoMaster, Dometic, National Luna, and Front Runner.
Have more questions? Reach out to Camp Fridge Repair for help with fridge repairs, spare parts, and servicing — we’re here to assist!